Position Overview

As an Associate Veterinarian, your responsibility is to provide high-quality medical care and client education. As a leader in the practice, you will mentor an effective and productive veterinary medical team, advocate for patients and clients, ensure a safe and effective work environment, and improve both the medical quality and business performance of the hospital. You will report directly to the Medical Director (MD), with accountability to the Hospital Manager (HM). Your work will directly support the HM – MD partnership in support of hospital goals.

Responsibilities

The Associate Veterinarian is responsible for the following list of essential job requirements. This list may be revised at any time and additional duties not listed here may be assigned as needed.

Client Service:

Work with hospital team on efficient client flow to ensure an excellent experience
Foster an educational experience for the client
Effectively communicate the treatment plan to the client and the team, including cost
Keep clients informed regarding patient status, results of diagnostics, and prognosis
Assist HM – MD team in handling difficult client interactions
Ensure thorough client communication by the hospital team
Maintain client communication when their primary veterinarian is not available
Conduct follow up correspondence
Medical Service:

Work with MD to create systems enabling efficient delivery of medical care by the team
Minimize patient stress while performing high-quality exams, diagnostics, and procedures
Create individual patient plans based on the case specifics, including follow up care
Work with referral partners to provide comprehensive oversight of patient care
Work with MD to review cases, assess skills, and continuously develop skills
Keep current with the highest standards of medical care
Clerical Service:

Maintain accurate medical records
Work with MD to effectively manage global glossary for quick AVImark data entry
Respond to Goodheart email in a professional, timely manner
Participate in modifying and updating systems, guidelines, and procedures as needed
Accurately charge clients for all services performed
Perform other duties as assigned
Staff Management:

Assist the HM – MD team in onboarding new staff, including veterinarians
Participate in individual staff Leadership Sessions as requested by the HM – MD team
Participate in training, education, development, supervision of staff
Ensure an atmosphere of cooperation and mutual respect
Marketing:

Understand, participate, and support public relations, marketing events, and programs
Assist HM – MD team in creating marketing tools and materials
Meetings:

Actively participate in regular doctor meetings
Attend monthly hospital meetings; actively assist HM – MD team with content and flow
Professional Experience / Skills

Excellent communication and presentation skills
Ability to build long term relationships
Ability to develop visionary products and services
Comfortable in high growth environments
Experience with or willingness to learn budgeting and financial management
Willingness to learn management and leadership skills
Practical experience with client relations
Strong general medical and surgical experience
Personal Characteristics

Strong enjoyment of client relationship and education
Compassion toward animals and people
Hands-on, roll-up-your-sleeves mentality
Strong relationship building skills
High energy, passion, and drive to be successful
Aptitude for technology
Ability to process and respond to all communication in a timely manner
Fast learner, able to multi-task and be flexible to change
Ability to think creatively and problem solve
Team player who can work effectively in a fast-growing, dynamic environment
Effective communicator in a variety of situations
Great attention to detail
An entrepreneurial mindset
Physical Requirements

Dependable attendance/presence at the hospital is a must
Allergies to animals must be controllable through medication
Must be able to lift 40 pounds, walk, bend, stand, and reach during a minimum 8-hour day
Must be willing to work long or irregular hours under pressure conditions
Potentially subject to high noise levels, bites and scratches, and hazardous chemicals
Education

DVM, VMD, or equivalent degree required
Licenses/registrations in compliance with local, state, and national requirements
Training/certification in business management, HR, finance, accounting desirable
Compensation

Goodheart offers a competitive salary and benefits package

Job Type: Full-time

COVID-19 considerations:
We are doing all exams through our lobby window so client's can still be a part of the exam.

Details
Created: January 13, 2021
Views: 19
Candidates: 0 total
Budget
Job Budget: Not sponsored