Required Experience, Skills, Knowledge and Abilities:

• Current Minnesota veterinary medicine license or ability to obtain upon hire.
• At least three (3) years of clinical experience, emergency and/or veterinary internship strongly preferred.
• Some toxicology experience is preferred, but not required.
• Advanced proficiency with keyboarding, PCs, Microsoft Office, and common computer software and hardware.
• Excellent written and oral communication skills with the ability to speak and write clearly with compassion and professionalism.
• Ability to exhibit sound and accurate judgment.
• The ability to apply principles of logical and scientific thinking to a wide range of intellectual and practical problems. Ability to deal with a variety of abstract and concrete variables.
• Ability to gather, analyzes, and synthesize complex or diverse information.
• Ability to work varying shifts including days, evenings, weekends, holidays and if assigned, overnights.
• Strong attention to detail and spelling with the ability to accurately enter data with very few errors.
• Ability to attend to multiple tasks simultaneously while maintaining quality and accuracy.
• Ability to accurately add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals, ratios and percentages.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Customer service focused attitude and behavior

Remote Agent Requirements
Candidates who work remotely must have or be willing to obtain and maintain at their expense certain IT requirements including reliable high speed internet with an ISP that can supply a cable modem internet service and meet certain upload and download speed requirements. Candidates must also have a designated home office area that meets certain requirements and may not have any other responsibilities during the time they are working such as caring for dependents.