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Posted: 18-Sep-23
Location: Champaign, Illinois
Type: Full Time
Salary: $98,500 - $105,500
Categories:
Occupation:
Species:
Salary Details:
Required Education:
Internal Number: 2023-191
The ASPCA Animal Poison Control Center (APCC), is the leading animal poison control call center in the nation. The APCC’s professional team supports veterinarians and pet owners 24/7 using a proprietary database containing over four million cases. The APCC is committed to protecting and improving the lives of animals through promotion of poison prevention and publication of new findings. The APCC fields over 400,000 calls and manages over 300,000 cases annually.
The Consulting Veterinarian in Clinical Toxicology (CVCT) systematically gains toxicology knowledge through the APCC’s staged training and mentoring process. The CVCT plays a critical role at the APCC managing cases regarding animals that have been exposed to potentially dangerous substances. The environment is fast-paced, challenging, and loaded with support to help achieve success. The person in this position shares our expertise with veterinarians, animal owners, and others (e.g., law enforcement, etc.) who are involved in cases. In addition, the CVCT provides consultation for support staff, advising them in managing APCC cases. The CVCT participates in other projects and events that are established to support APCC work, further education, and enhance communication within the ASPCA.
The ASPCA supports our staff with career development, and the CVCT has multiple potential career paths including: Senior CVCT, People Manager, Toxicologist, Senior Toxicologist, and others. CVCTs may be eligible to sit for the American Board of Toxicology exam after 3 years and the American Board of Veterinary Toxicology exam after 3 years.
This position is based out of the ASPCA Office in Champaign, IL and is not a remote position. Relocation assistance may be offered to candidates who currently reside outside of the Champaign, IL area and are willing to relocate.
Additional Work Benefits:
- Work/life balance:
- Flexibility in schedule after the 3 month training period, including the option of five 8-hour shifts or four 10-hour shifts
- Paid vacation, sick, and personal time
- Continuing education days and allowance
- Ten paid holidays/floating holidays
- A schedule that includes half-weekends off
- Comprehensive, low-cost benefits package
- Growth opportunities: the ASPCA has robust professional development programs to help you grow as a veterinarian and a leader
- Employment at APCC is considered qualifying toxicology work experience for the American Board of Toxicology and the American Board of Veterinary Toxicology
- Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and provide you support
- Qualifying employer for the Public Student Loan Forgiveness program
Responsibilities:
Responsibilities include, but are not limited to:
Case Management (90%)
- Professionally manage cases initiated by telephone from practicing veterinarians, animal owners and others, involving animals that have been potentially exposed to deleterious agents or diseases.
- Obtain complete case histories and provide detailed and accurate diagnostic and treatment recommendations appropriate to the professional level of the caller and based on established APCC protocols.
- Enter (type-in) information conveyed during consultations, into the electronic record, in sufficient detail as to provide a clear understanding of what transpired.
- Develop appropriate risk and rule out assessments based on the exposure history and clinical findings. Provide additional differential diagnoses in those cases where it is determined that the original agent might not be or is not the agent responsible for the clinical findings.
- Provide up-to-date treatment recommendations, including assisting veterinarian callers with critical care procedures including (but not limited to) interpretation of clinical laboratory results, institution of appropriate fluid therapy, establishment of fluid administration rates, and pain management.
- Consult with both on-site and off-site experts in more complicated cases.
- Advise support staff (veterinary technicians and assistants) in the management of cases per established APCC protocols and through established veterinary knowledge.
- Maintain quality in the case record and medical proficiency.
- Receive and implement feedback from regular quality assessments by the Director of Quality Assurance, Medical Director, direct manager, and other leaders.
- Achieve efficiency and daily case volume, reaching standardized calls per hour goals as required for specific levels of training tenure.
- Achieve quality and customer service-related goals as defined, exemplifying our core values and behavioral competencies.
- May be assigned to other duties as necessary.
Training and Professional Development Opportunities (up to 10%)
- Actively participate in on-site, off-site, or virtual training, including attendance at weekly veterinarian rounds.
- Develop protocols for the medical library database.
- Publish approved case reports or other educational documents in peer-reviewed and lay journals or other media as requested.
- Contribute to APCC blog posts on toxicology related topics.
- Provide staff training lectures.
- Provide continuing education to the veterinary community through APCC webinars and external conferences.
Exemplifies the ASPCA’s Core Values:
- Has Commitment and dedication to improving the lives of animals
- Demonstrates Ownership and feels responsible for outcomes
- Believes in Team – that we are stronger together
- Seeks to Elevate other and reimagine what is possible
- Focuses on Impact, specifically making change for animals
