Low Cost Pet Vet is looking for an organized and experienced practice manager to join our team providing affordable, high quality vet care in Irving, TX. We are an entirely outpatient veterinary hospital that also provides surgical services, but no grooming or boarding. Our team is experienced, effective, and full of rockstars that deliver an amazing client experience (just check our Google reviews!).

We are a busy two-doctor practice that focuses on delivering care to lower income pet owners in the Irving area, especially Spanish-speaking pet owners. Our experienced front desk team delivers excellent customer service and our technician team delivers quality patient care. We pride ourselves on effective communication, compassion, and an attitude of mutual respect.

Respectfulness is a core value that defines everything from our communication with clients to our work atmosphere. We have a no tolerance policy for staff abuse, whether that comes from clients or other staff members. Personal responsibility is also exceptionally important, as we encourage our staff members to take responsibility for their tasks and prefer to avoid micromanagement. This leads to a more productive work environment where team members can focus on delivering the best service and care and can rely on each other.

The ideal practice manager will be an organized, responsible and positive individual that can head our team and protect the positive, structured work environment that lets our staff thrive. Every team needs direction, guidance and encouragement, and the ideal practice manager will be able to provide that in a direct, respectful way that upholds our core values.

Job responsibilities include:

- Oversee the management of the practice, ensuring compliance with all regulatory requirements and maintaining a positive work environment

- Manage the appointment schedule to make sure we are delivering care efficiently and effectively

- Manage the practice's human resources, including hiring and training staff, as well as addressing employee concerns and issues

- Resolve client concerns and ensure a positive, consistent client experience through effective communication and staff training

- Implement policies to ensure excellent patient care, efficient work flow, and quality medicine

- Assist with managing financial aspects of the practice, including budgeting, financial reporting, and payroll

Experience

- A bachelor's degree in a relevant field, such as healthcare administration, business administration, or a related field.

- A minimum of 3 years of experience in a healthcare setting, preferably as a practice manager or in a related management role.

- Excellent leadership and management skills, with the ability to motivate and manage a diverse team.

- Strong organizational and communication skills, with the ability to effectively communicate with patients, staff, and other stakeholders.

- Experience with human resources management, including hiring and training staff, as well as addressing employee concerns and issues.